This Privacy Policy defines how National Energy Center SAOC (“we,” “us,” or “our”) collects, processes, and protects your personal data when you visit our website. This policy complies strictly with the Sultanate of Oman’s Personal Data Protection Law (PDPL).
1. Data Controller Identity
- Entity: National Energy Center SAOC
- Headquarters: Knowledge Oasis Muscat (KOM4), Muscat, Sultanate of Oman
- Contact: info@nec-oman.com | +968 21129300
2. Personal Data We Collect
We collect data strictly necessary for website operation, communication, and news distribution:
- Directly Provided Data: Name, email address, phone number, and corporate affiliation (collected via contact forms or newsletter subscriptions).
- Automated Technical Data: IP address, browser type, location (city/country level), and usage metrics.
3. Media
If you upload images or documents to our website (for example, through a career portal, contact form, or vendor registration), you should avoid uploading files with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from media on the website.
4. Cookies
We use cookies to optimize website performance and user experience:
- Essential Cookies: Required for the website to function properly (e.g., security, network management).
- Analytics Cookies: Used to track visitor behavior and website performance.
If you submit a form on our site, you may opt-in to saving your name and email address in cookies for convenience. You can manage or disable non-essential cookies via your browser settings or our cookie consent banner.
5. Embedded Content from Other Websites
News articles and pages on this site may include embedded content (e.g., YouTube videos, Google Maps, social media feeds). Embedded content behaves exactly as if you visited the hosting website.
These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, especially if you have an account and are logged into their website.
6. Who We Share Your Data With
We do not sell your personal data. We strictly limit data sharing to the following entities:
- Internal Group Entities: NEC subsidiaries (e.g., Tadoom, Ectron, TadoomX) strictly for operational routing and answering specific inquiries.
- Service Providers: Third-party IT, hosting, and analytics providers operating under strict written confidentiality agreements.
- Legal Compliance: Law enforcement, courts, or the Ministry of Transport, Communications and Information Technology (MTCIT) when legally mandated by Omani law.
7. Where Your Data is Sent
Visitor form submissions and inquiries may be checked through an automated spam detection service.
Your data is primarily processed and stored on secure servers located within the Sultanate of Oman. If operational requirements necessitate transferring your data outside of Oman (such as utilizing secure international cloud infrastructure), we ensure that such transfers comply strictly with the Oman PDPL, guaranteeing the receiving jurisdiction provides an adequate level of data protection.
8. Data Storage and Retention
Your data is securely stored on servers complying with Omani regulations. We retain personal data only for as long as necessary to fulfill the operational purpose for which it was collected, or as required by statutory retention laws in the Sultanate of Oman.
9. What Rights You Have Over Your Data
Under the Oman PDPL, you hold absolute authority over your personal data. If you have submitted forms or subscribed to our updates, you can exercise the following rights:
- Right to Access: Request an exported file of the personal data we hold about you.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Erasure: Request that we delete any personal data we hold about you. (Note: This does not include data we are obliged to keep for administrative, legal, or security purposes).
- Right to Revoke Consent: Withdraw your consent for data processing and marketing communications at any time.
To exercise these rights, submit a formal written request to info@nec-oman.com. We will process your request within the legally mandated timeframe.
10. Policy Updates
We update this policy to reflect regulatory or operational changes. Continued use of the NEC website following updates constitutes acceptance of the revised policy.